OTAs: Fair game?

Following an investigation launched in 2017 into anti-competitive practices by online travel agents (OTAs) such as booking.com and expedia.com, the Competitions & Markets Authority…

Frae Bonnie Scotland

Barely nine months after Karen and Graham Smith took over Tigh Na Leigh Guest house and with no background in hospitality, they have just won the…

Soap’s Saving Lives at The Ritz

Last month 50 delegates including managing directors, general managers and executive head housekeepers from leading London hotels attended an event called ‘Soap Saving Lives’…